Frequently Asked Questions

Most questions are easily answered through our FAQ’s. Still have questions please Email us

Choosing Your Plan or Program

What are my options for ordering food?

Daily Dose Life provides ready-to-eat, portioned meals without any prep or cooking. We offer three ways for you to get your Daily Dose!

Expert-Curated Meal PlansChoose what best fits your bio-individuality! We currently offer six meal plans, each with their own healthy benefits and goals:

    • ​The Plan By Anna Kaiser​
    • ​Ketotarian by Dr. Will Cole​
    • ​Paleo By Tricia Williams​
    • ​The Acid-Kicking Meal Plan By Dr. Daryl Gioffre​
    • ​Protein Forward By Gabrielle Lyon​
    • ​Keto By Daily Dose​
    • ​The LUV DietTM by David Perlmutter, MD​

These plans are available in 3, 5* & 7* day lengths, with the ability to choose your combination of Breakfast, Lunch and Dinner meals.*Keto & Ketotarian are only 5 and 7 day plans, as it takes your body at least 4 days to enter ketosis.

Specialty 5-Day ProgramsThese 5-Day programs are a perfect way to reset or start your journey to higher health.

    • ​ReBoot
    • Yinova Fertility Plan by Dr. Jill Blakeway​

Market Items Shop a la carte! Check out our market items and to get a taste of Daily Dose, without having to commit to a plan or program. Market items can also be added to any order.

Need help deciding what plan or program is best for you?Get in touch with us at info@dailydoselife.com or call us (833) 482-1236 and we’ll be happy to help guide you.

Food & Nutritional Information

Can I order meals if I am pregnant/breastfeeding?

We strongly recommend trying our Yinova Fertility Plan by Dr. Jill Blakeway. However, please consult with your doctor before starting a meal plan or program.

Please contact our Support Team for any further questions at support@dailydoselife.com or call us at (833) 482-1236

Are meal plans & programs safe if I am on prescription medication?

We strongly recommend consulting with your healthcare practitioner prior to starting a meal plan or program, especially if you have specific health conditions or take nutritional supplements or prescriptions.

Please contact our Support Team for any further questions at support@dailydoselife.com or call us at (833) 482-1236

Do I need to cut out caffeine and alcohol while on a meal plan?

Yes but our clients see the most success when they eliminate alcohol during the duration of their meal plan. If you are going to have caffeine, we encourage you to drink organic coffee or matcha.

Please contact our Support Team for any further questions at support@dailydoselife.com or call us at (833) 482-1236

Will I be able to go about my normal daily activities (work, exercise, travel, social activities) while on a meal plan?

Most people have no problem going about their daily activities while on any of our meal plans or programs. In fact, we recommend an active lifestyle in addition to clean eating to optimize your health!

Just make sure to listen to your body and find what works best for you. Please consult your doctor if you have specific health conditions or take nutritional supplements or prescriptions.

Please contact our Support Team for any further questions at support@dailydoselife.com or call us at (833) 482-1236

What kind of ingredients do you use?

We work with trusted farmers and suppliers to source the cleanest ingredients on the planet so your body can focus on absorbing what it needs, without the burden of toxins, pesticides, and preservatives. Learn more about our Food Philosophy.

Please contact our Support Team for any further questions at support@dailydoselife.com or call us at (833) 482-1236

Are any meal plans or programs vegetarian/vegan?

The PlantRx Meal Plan and the ReBoot Program are 100% vegan. 

Please contact our Support Team for any further questions at support@dailydoselife.com or call us at (833) 482-1236

Which meal plan is right for me?

At Daily Dose, we believe in a person’s bio-individuality. There’s no one-plan-suites-all when it comes to nutrition. We’ve partnered with the top health leaders in the wellness community to deliver a variety of meal plans to optimize your health.

Learn more about all our plans and programs here https://dailydoselife.com​

Need help deciding what plan or program is best for you?

Get in touch with us at support@dailydoselife.com or call (833) 482-1236 and we’ll be happy to help guide you.

The nutritional information about each meal plan & program page.

Ordering

How do I place an order?

We try to make ordering as easy as possible for you! https://dailydoselife.com

    1. Shop Meal Plan or Program that best fits your needs and bio-individuality. 
    2. Choose your Plan/Program length. We offer 3-day, 5-day, and 7-day options to best accommodate your schedule.
    3. Choose which combination of meals you would like to receive; Breakfast, Lunch and/or Dinner.
    4. Select if you would like a one-time purchase or to start a subscription.
    5. Choose your delivery/shipping method. 
    6. Choose your start date. 

The rest is up to us! Your fresh and delicious meals will be at your doorstep soon!

Please contact our Support Team for any further questions at support@dailydoselife.com or call us at (833) 482-1236

Shelf Life - How long will my meals stay fresh?

We strongly recommend transferring your meals to the refrigerator immediately upon arrival to ensure freshness and optimal shelf-life.

The shelf life of our meals and market items begins the day they are shipped or locally delivered. Our meals typically stay fresh up to 3-5 days post-delivery:

Salads – 3 days

Cooked Meals – 4 days

Puddings & Sides – 5+ days

Smoothies / Soups – 5 days

Bone Broth – 7 days 

Please contact our Support Team for any further questions at support@dailydoselife.com or call us at (833) 482-1236

How do I heat my meals?

Select Daily Dose breakfasts and lunches, such as crisp, seasonal salads, can be enjoyed cold, but you’re welcome to warm any Daily Dose Meal.

To do so, remove the sleeve and lid. Our meal containers are completely oven-safe. Breakfasts, Lunches and Dinners can be heated at 375 degrees in the oven/toaster oven for 12-15 minutes, or until warm. (For lunches, make sure to set aside the fresh greens from any portion of the meal that you would like to heat.)

You can also transfer any meal into a pan and heat them it your stovetop.

Our meals are designed to taste delicious hot or cold, so you can enjoy them whenever and wherever you are. Have more questions? Please contact our Support Team at support@dailydoselife.com or +1 (833) 482-1236.

Do the meals require any preparation?

All our meals are carefully crafted by our team of chefs, lovingly prepared in our commissary kitchen, and arrive on your doorstep ready-to-eat! No hassle or extra work! Just heat and eat!

Please contact our Support Team for any further questions at support@dailydoselife.com or call us at (833) 482-1236

When is your order deadline/ Cut off time?

Effective March 21st, 2022, we have a 72 hrs. prior order processing policy.All order processing’s and changes are requested to be made before 5 p.m. EST based on the following schedule. 

Monday start date – Friday by 5 p.m. EST

Wednesday start date – Sunday by 5 p.m. EST

Weekend start date – Tuesday by 5 p.m. EST

Please contact our Support Team for any further questions at support@dailydoselife.com or call us at (833) 482-1236

When can I start my meal plan?

3-Day Meal Plans start only on Wednesday of each week.

5-Day Meal Plans/ Programs & 7-Day Meal Plans can start on a Monday or Wednesday.

SPECIAL PROGRAMS:

The reFRESH5 Program is available seasonally throughout the year and starts on Monday only. 

Please contact our Support Team for any further questions at support@dailydoselife.com or call us at (833) 482-1236

How much time do I have before delivery to make any changes?

All order modifications are to be made 72 hrs. prior to your delivery date. 

For custom changes, the balance due must be paid in full prior to your delivery date. 

Non-payment will result in non-delivery.

I have allergies and/or food restrictions? Can they be accommodated?

Daily Dose commits to offer meal plans/programs keeping the allergies/restrictions in mind. Please place an order with allergy and someone from our support team will reach out to you. We will do our best to accommodate your allergies and restrictions!

With our new allergy policy effective, March 21st, 2022, we can accommodate up to 8 allergies or restrictions from the options listed below-

  1. NO NUTS

  2. NO EGG

  3. NO POULTRY

  4. NO RED MEAT

  5. NO SHELLFISH

  6. NO FISH

  7. NO NIGHTSHADES

  8. NO FRUIT

All our meals are gluten-free, soy-free and do not contain refined sugar. 

The ONLY dairy we use is the butter in the Keto and Ketotarian plans. (If you require a Dairy free option, please contact us at support@dailydoselife.com.) 

We are a facility that processes tree nuts.

What do I do when I receive my meals?

To ensure optimal freshness, we recommend transferring your meals to the refrigerator immediately upon arrival.

Please contact our Support Team for any further questions at support@dailydoselife.com or call us at (833) 482-1236

Do I have to add any extra ingredients to my meals?

Our meals are all-inclusive and arrive ready-to-eat. We provide dressings for our salads, toppings, and sauces.

However, you’re more than welcome to add any additional ingredients and seasonings such as spices, herbs, and hot sauce that you love to customize any meal!

Please contact our Support Team for any further questions at support@dailydoselife.com or call us at (833) 482-1236

Gift Card & Store Credits

How do I purchase a gift card?

Give the gift of well being, one Daily Dose at a time. To purchase a gift card, simply follow this link: Daily Dose Gift Cards.

Please contact our Support Team for any further questions at support@dailydoselife.com or call us at (833) 482-1236

How can I use a gift card or store credit?

You can enter your gift card / store credit information in the “Gift Card or Discount Code” field during checkout. 

Please contact our Support Team for any further questions at support@dailydoselife.com or call us at (833) 482-1236

Discounts & Promo Codes

Do you offer discounts?

Yes! We have a couple of discount options available:

  • Subscription: Subscribers receive a weekly 10% off discount on a recurring plan/program price they signed up for.

  • Social Media: We run promotions quite frequently on our social platforms and email newsletters! Be sure to follow @dailydosemeals on Instagram or subscribe to us to receive discounts and deals every week. 

  • Promo codes. You must enter promo codes prior to completing the order at checkout. You cannot use more than one promo code. 

A subscription discount and promo code cannot be applied to the same order. 

Promo codes are valid for single use only. We cannot apply discount codes to orders after purchase. Our Promo codes are not transferable or redeemable for refunds. 

Please contact our Support Team for any further questions at support@dailydoselife.com or call us at (833) 482-1236

Subscriptions

How do I cancel my subscription?

You can cancel your subscription at any time without penalty. Please reach out to our support team at support@dailydoselife.com to cancel your subscription. 

Be sure the cancellation request must be made Tuesday, before 4 p.m. ET, to avoid being charged for the upcoming week as subscription bill every Wednesday 00:00 a.m. ET. 

You can easily reactivate OR deactivate your subscription by logging back into your account 

If you need assistance, please contact our Support Team at support@dailydoselife.com​

In case of any cancellations, all subscription orders are only eligible for store credit. We have a strict no refund policy on subscriptions.

When will my card be charged?

The payments will be recurring & processed every Wednesday, 12:00 a.m., ET, for the upcoming week’s order. You can make changes to your subscription before 

Tuesday, 9 p.m. ET, to ensure the changes are reflected in our system. 

In case of any cancellations, all subscription orders are only eligible for store credit. We have a strict no refund policy on subscriptions.

Please contact our Support Team for any further questions at support@dailydoselife.com or call us at (833) 482-1236

What are the benefits of a subscription? How does it work?

A Daily Dose Life subscription is the most convenient and cost-effective way to truly transform your health and vitality. Sign up for a subscription and your clean, wholesome meals will automatically be delivered to you each week!

Subscribers receive a 10% off discount on our plan & program prices! 

Subscription discount can only be applied on Meal Plan and Programs

Please contact our Support Team for any further questions at support@dailydoselife.com or call us at (833) 482-1236

How can I sign up for a subscription?

After choosing your Plan/Program length & combination of meals, you will have the option to choose between a one-time-purchase or a subscription.

Please contact our Support Team for any further questions at support@dailydoselife.com or call (833) 482-1236

How do I modify my subscription, such as skipping a week or changing my plan?

Log into your Daily Dose Life account and look under “Your Subscriptions.” 

There is no commitment – you can pause or skip weeks of your subscription if you’re traveling or if you want a break. You can change up your plan, like the number of meals for any given week. 

Be sure to make changes to your subscription before Tuesday, 9 p.m. ET, to ensure the changes are reflected in our system. 

If you’d like pause, skip, cancel or make any other changes to your subscription after Wednesday for the immediate next week, please reach out to us at support@dailydoselife.com, 72 hrs. prior your delivery date. 

Delivery & Shipping

Where do you ship?

We ship domestically to all 48 states within the Continental United States. 

Our shipping days are Monday, Tuesday & Thursday.

Meals are shipped via UPS overnight to arrive the next day before 8 p.m.

You will be provided with a tracking number via email once your order has shipped. 

We DO NOT offer weekend shipping’s. Our last shipment day of the week is Thursday.

Please contact our Support Team for any further questions at support@dailydoselife.com or call us at (833) 482-1236

Where do you deliver?

We provide local delivery to the New York Metropolitan Area. 

We deliver 3 times a week. Deliveries run from 6 p.m. through midnight on Sunday, Tuesday & Thursday. You will be notified via text/email once your meal bag has arrived/ delivered. 

**We hate to disturb you! To provide detailed delivery instructions please reach out to our Support Team at support@dailydoselife.com who will be happy to assist you. 

DELIVERY SCHEDULE:

–       A 3-day program will arrive in 1 delivery (Please select a Wednesday start date only.)

–       A 5-day program will arrive in 2 deliveries.

–       A 7-day program will arrive in 3 deliveries.

Market menu items are scheduled to be delivered 2 times a week. At the start or at the end of week. 

Please contact our Support Team for any further questions at support@dailydoselife.com or call us at (833) 482-1236

I need to make changes to my order/ delivery address / delivery instructions.

We require that all changes be made at least 72 hours prior your delivery date.

Please contact our Support Team at support@dailydoselife.com or call us at (833) 482-1236

Will I receive all my meals at once? What meals are included in each delivery?

We want to ensure you’re enjoying your meals in their optimal freshness – which is why we split our delivery days and never send all your weeks’ worth of meals at once.

Local Delivery 

  • Sunday delivery 2 days of menu

  • Tuesday delivery 3 days days of menu   

  • Thursday delivery 2 days days of menu

Shipping 

  • Monday shipment 2 days of menu

  • Tuesday shipment 3 days days of menu

  • Thursday shipment 2 days of menu

Please contact our Support Team for any further questions at support@dailydoselife.com or call us at (833) 482-1236

Do you deliver on weekends?

Please contact our Support Team for any further questions at support@dailydoselife.com or call us at (833) 482-1236

Do I need to be home to receive my delivery or shipment?

While we recommend having someone home to accept the delivery, the bag/ box will be left at your doorstep or with your doorman, depending on your area if no one is home.

If you’re worried about your package being delivered, or if you need specific accommodations, please contact our Support Team 72 hrs. prior your delivery or shipment at support@dailydoselife.com or call us at (833) 482-1236

What will happen to my delivery if there is severe weather?

As inclement weather or unforeseen delivery complications are beyond our control, it may require us to suspend, reschedule or cancel chosen delivery dates at our discretion. 

We will communicate any such delivery complications or adjustments. 

If we are unable to make a scheduled delivery for any reason, we may, in our sole discretion, issue you a refund or credit of the purchase price for the delivery not received.

We have no control over UPS operations and handling. To help accommodate situations like these, meal boxes damaged in transit are eligible for a store credit or we can re-ship those damaged meals at our sole discretion for the delivery not received.

Please contact our Support Team for any further questions at support@dailydoselife.com or call us at (833) 482-1236

How do my meals stay fresh during shipping?

Daily Dose boxes and bags are insulated with liners and include ice packs to keep your food at cold & safe temperature throughout delivery. It is normal for the ice packs to be slightly melted by the time they arrive. That means they have released cold air into the box to keep everything cool!

To ensure optimal freshness, we recommend transferring your meals to the refrigerator immediately upon arrival.

Please contact our Support Team for any further questions at support@dailydoselife.com or call us at (833) 482-1236

Billing

Where can I view my order?

You can view your order tracking by logging in to my account and clicking on Profile –> Order History.

Find the order number and click “View Details,” and then “Track Order” to view order status.

Once your Daily Dose items have shipped, you will receive a shipping notification with tracking information to the email used to place the order.

You can search for this shipping confirmation by typing “A shipment from order # is on the way” in your email inbox.

What is your cancellation policy?

A 72 hrs. notice prior to your delivery day is required to cancel an order.

Any cancellations in less than 72 hrs. are subject to store credits.

Alternatively, upon request, we can reschedule and move your order to another day or week accommodating your schedule.

Unfortunately, we cannot issue a refund once a Plan or Program has started.

However, a Plan or Program can be paused, and a store credit can be issued.

To request any change please email our Support Team at support@dailydoselife.com​

“Our store credits do not expire”

Refund policy

Any cancellations in less than 72 hrs. are subject to store credits. We have a strict no refund policy.

Alternatively, upon request, we can reschedule and move your order to another day or week accommodating your schedule. 

Unfortunately, we cannot issue a refund once a Plan or Program has started.

I’m not satisfied with my order – 

We are very sorry to have disappointed you. We want to make it right. Please contact our Support Team support@dailydoselife.com and we will do our best to solve the problem.

Ask a different question

Phone Support

(833) 482-1236

Hours

Monday – Friday

9am – 5pm

Saturdays

11am – 5pm

Sundays

9am – 3pm

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