Frequently Asked Questions

Most questions are easily answered through our FAQ’s. Still have questions please Email us

Choosing Your Plan or Program

What are my options for ordering food?

Daily Dose Life provides ready-to-eat, portioned meals without any prep or cooking. We offer three ways for you to get your Daily Dose!

Expert-Curated Meal PlansChoose what best fits your bio-individuality! We currently offer six meal plans, each with their own healthy benefits and goals:

    • Meals By Dr. James DiNicolantonio
    • ​Paleo By Tricia Williams​
    • ​Keto By Daily Dose​
    • ​The LUV DietTM By David Perlmutter, MD​
    • Mood + food meals By Dr. Uma Naidoo
    • HPLT By Brian Mazza

These plans are available in 5 day lengths, with combination of Breakfast, Lunch and Dinner.

Need help deciding what plan or program is best for you? Get in touch with us at info@dailydoselife.com and we’ll be happy to help guide you.

Food & Nutritional Information

Can I order meals if I am pregnant/breastfeeding?

Please consult with your doctor before starting a meal plan or program.

Please contact our Support Team for any further questions at support@dailydoselife.com

Are meal plans & programs safe if I am on prescription medication?

We strongly recommend consulting with your healthcare practitioner prior to starting a meal plan or program, especially if you have specific health conditions or take nutritional supplements or prescriptions.

Please contact our Support Team for any further questions at support@dailydoselife.com

Do I need to cut out caffeine and alcohol while on a meal plan?

Yes but our clients see the most success when they eliminate alcohol during the duration of their meal plan. If you are going to have caffeine, we encourage you to drink organic coffee or matcha.

Please contact our Support Team for any further questions at support@dailydoselife.com

Will I be able to go about my normal daily activities (work, exercise, travel, social activities) while on a meal plan?

Most people have no problem going about their daily activities while on any of our meal plans or programs. In fact, we recommend an active lifestyle in addition to clean eating to optimize your health!

Just make sure to listen to your body and find what works best for you. Please consult your doctor if you have specific health conditions or take nutritional supplements or prescriptions.

Please contact our Support Team for any further questions at support@dailydoselife.com

What kind of ingredients do you use?

We work with trusted farmers and suppliers to source the cleanest ingredients on the planet so your body can focus on absorbing what it needs, without the burden of toxins, pesticides, and preservatives. Learn more about our Food Philosophy.

Please contact our Support Team for any further questions at support@dailydoselife.com

Are any meal plans or programs vegetarian/vegan?

The ReBoot Program are 100% vegan. 

Please contact our Support Team for any further questions at support@dailydoselife.com

Which meal plan is right for me?

At Daily Dose, we believe in a person’s bio-individuality. There’s no one-plan-suites-all when it comes to nutrition. We’ve partnered with the top health leaders in the wellness community to deliver a variety of meal plans to optimize your health.

Learn more about all our plans and programs here https://dailydoselife.com​

Need help deciding what plan or program is best for you?

Get in touch with us at support@dailydoselife.com

The nutritional information about each meal plan & program page.

Ordering

How do I place an order?

We try to make ordering as easy as possible for you! https://dailydoselife.com

    1. Shop Meal Plan or Program that best fits your needs and bio-individuality. 
    2. Choose your Plan/Program length. 5-day.
    3. Choose your start date. 

The rest is up to us! Your fresh and delicious meals will be at your doorstep soon!

Please contact our Support Team for any further questions at support@dailydoselife.com

Shelf Life - How long will my meals stay fresh?

We strongly recommend transferring your meals to the refrigerator immediately upon arrival to ensure freshness and optimal shelf-life.

The shelf life of our meals and market items begins the day they are shipped or locally delivered. Our meals typically stay fresh up to 3-5 days post-delivery:

Salads – 3 days

Cooked Meals – 4 days

Puddings & Sides – 5+ days

Smoothies / Soups – 5 days

Bone Broth – 7 days

Please contact our Support Team for any further questions at support@dailydoselife.com

How do I heat my meals?

Select Daily Dose breakfasts and lunches, such as crisp, seasonal salads, can be enjoyed cold, but you’re welcome to warm any Daily Dose Meal.

To do so, remove the sleeve and lid. Our meal containers are completely oven-safe. Breakfasts, Lunches and Dinners can be heated at 375 degrees in the oven/toaster oven for 12-15 minutes, or until warm. (For lunches, make sure to set aside the fresh greens from any portion of the meal that you would like to heat.)

You can also transfer any meal into a pan and heat them it your stovetop.

Our meals are designed to taste delicious hot or cold, so you can enjoy them whenever and wherever you are. Have more questions? Please contact our Support Team at support@dailydoselife.com

Do the meals require any preparation?

All our meals are carefully crafted by our team of chefs, lovingly prepared in our commissary kitchen, and arrive on your doorstep ready-to-eat! No hassle or extra work! Just heat and eat!

Please contact our Support Team for any further questions at support@dailydoselife.com

When is your order deadline/ Cut off time?

Effective March 21st, 2022, we have a 72 hrs. prior order processing policy.All order processing’s and changes are requested to be made before 5 p.m. EST based on the following schedule.

Monday start date – Friday by 5 p.m. EST

Please contact our Support Team for any further questions at support@dailydoselife.com

When can I start my meal plan?

5-Day Meal Plans start on a Monday.

Please contact our Support Team for any further questions at support@dailydoselife.com

How much time do I have before delivery to make any changes?

All order modifications are to be made 72 hrs. prior to your delivery date. 

For custom changes, the balance due must be paid in full prior to your delivery date. 

Non-payment will result in non-delivery.

I have allergies and/or food restrictions? Can they be accommodated?

Daily Dose commits to offer meal plans/programs keeping the allergies/restrictions in mind. Please place an order with allergy and someone from our support team will reach out to you. We will do our best to accommodate your allergies and restrictions!

With our new allergy policy effective, March 21st, 2022, we can accommodate up to 8 allergies or restrictions from the options listed below-

  1. NO NUTS

  2. NO EGG

  3. NO POULTRY

  4. NO RED MEAT

  5. NO SHELLFISH

  6. NO FISH

  7. NO NIGHTSHADES

  8. NO FRUIT

All our meals are gluten-free, soy-free and do not contain refined sugar. 

The ONLY dairy we use is the butter in the Keto plans. (If you require a Dairy free option, please contact us at support@dailydoselife.com.) 

We are a facility that processes tree nuts.

What do I do when I receive my meals?

To ensure optimal freshness, we recommend transferring your meals to the refrigerator immediately upon arrival.

Please contact our Support Team for any further questions at support@dailydoselife.com

Do I have to add any extra ingredients to my meals?

Our meals are all-inclusive and arrive ready-to-eat. We provide dressings for our salads, toppings, and sauces.

However, you’re more than welcome to add any additional ingredients and seasonings such as spices, herbs, and hot sauce that you love to customize any meal!

Please contact our Support Team for any further questions at support@dailydoselife.com

Gift Card & Store Credits

How do I purchase a gift card?

Give the gift of well being, one Daily Dose at a time. To purchase a gift card, simply follow this link: Daily Dose Gift Cards.

Please contact our Support Team for any further questions at support@dailydoselife.com

How can I use a gift card or store credit?

You can enter your gift card / store credit information in the “Gift Card or Discount Code” field during checkout. 

Please contact our Support Team for any further questions at support@dailydoselife.com

Discounts & Promo Codes

Do you offer discounts?

Yes! We have a couple of discount options available:

  • Social Media: We run promotions quite frequently on our social platforms and email newsletters! Be sure to follow @dailydosemeals on Instagram or subscribe to us to receive discounts and deals every week. 

  • Promo codes. You must enter promo codes prior to completing the order at checkout. You cannot use more than one promo code. 

A subscription discount and promo code cannot be applied to the same order. 

Promo codes are valid for single use only. We cannot apply discount codes to orders after purchase. Our Promo codes are not transferable or redeemable for refunds. 

Please contact our Support Team for any further questions at support@dailydoselife.com

Delivery & Shipping

Where do you deliver?

We provide local delivery to the New York Metropolitan Area.

We deliver 2 times a week. Deliveries run from 6 p.m. through midnight on Sunday & Thursday.

**We hate to disturb you! To provide detailed delivery instructions please reach out to our Support Team at support@dailydoselife.com who will be happy to assist you.

DELIVERY SCHEDULE:

–       A 5-day program will arrive in 2 deliveries.

I need to make changes to my order/ delivery address / delivery instructions.

We require that all changes be made at least 72 hours prior your delivery date.

Please contact our Support Team at support@dailydoselife.com

Will I receive all my meals at once? What meals are included in each delivery?

We want to ensure you’re enjoying your meals in their optimal freshness – which is why we split our delivery days and never send all your weeks’ worth of meals at once.

Local Delivery 

  • Sunday delivery 3 days of menu

  • Tuesday delivery 2 days days of menu   

    Please contact our Support Team for any further questions at support@dailydoselife.com

    Do you deliver on weekends?

    Please contact our Support Team for any further questions at support@dailydoselife.com

    Do I need to be home to receive my delivery or shipment?

    While we recommend having someone home to accept the delivery, the bag/ box will be left at your doorstep or with your doorman, depending on your area if no one is home.

    If you’re worried about your package being delivered, or if you need specific accommodations, please contact our Support Team 72 hrs. prior your delivery or shipment at support@dailydoselife.com

    What will happen to my delivery if there is severe weather?

    As inclement weather or unforeseen delivery complications are beyond our control, it may require us to suspend, reschedule or cancel chosen delivery dates at our discretion.

    We will communicate any such delivery complications or adjustments.

    If we are unable to make a scheduled delivery for any reason, we may, in our sole discretion, issue you a refund or credit of the purchase price for the delivery not received.

    Please contact our Support Team for any further questions at support@dailydoselife.com

    How do my meals stay fresh during shipping?

    Daily Dose boxes and bags are insulated with liners and include ice packs to keep your food at cold & safe temperature throughout delivery. It is normal for the ice packs to be slightly melted by the time they arrive. That means they have released cold air into the box to keep everything cool!

    To ensure optimal freshness, we recommend transferring your meals to the refrigerator immediately upon arrival.

    Please contact our Support Team for any further questions at support@dailydoselife.com

    Billing

    Where can I view my order?

    You can view your order tracking by logging in to my account and clicking on Profile –> Order History.

    Find the order number and click “View Details,” and then “Track Order” to view order status.

    Once your Daily Dose items have shipped, you will receive a shipping notification with tracking information to the email used to place the order.

    You can search for this shipping confirmation by typing “A shipment from order # is on the way” in your email inbox.

    What is your cancellation policy?

    A 72 hrs. notice prior to your delivery day is required to cancel an order.

    Any cancellations in less than 72 hrs. are subject to store credits.

    Alternatively, upon request, we can reschedule and move your order to another day or week accommodating your schedule.

    Unfortunately, we cannot issue a refund once a Plan or Program has started.

    However, a Plan or Program can be paused, and a store credit can be issued.

    To request any change please email our Support Team at support@dailydoselife.com​

    “Our store credits do not expire”

    Refund policy

    Any cancellations in less than 72 hrs. are subject to store credits. We have a strict no refund policy.

    Alternatively, upon request, we can reschedule and move your order to another day or week accommodating your schedule.

    Unfortunately, we cannot issue a refund once a Plan or Program has started.

    I’m not satisfied with my order –

    We are very sorry to have disappointed you. We want to make it right. Please contact our Support Team support@dailydoselife.com and we will do our best to solve the problem.

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    Phone Support

    (844) 949-3530

    Hours

    Monday – Friday

    9am – 5pm